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FAQ
Frequently Asked Questions
EPIC Communities
What is EPIC Communities?
Who administers EPIC?
Taking part in EPIC
Do I need a membership to use EPIC?
What does a membership add?
Does joining guarantee any benefits?
Community Partners
How does someone become a Community Partner?
What do Community Partners receive?
Do Community Partners receive guaranteed customers or referrals?
Do Community Partners administer grants?
Pricing & the PSL Membership
What is a PSL Membership?
What does one PSL Membership carry?
Does a PSL Membership make me a Community Partner?
Is a PSL Membership the same as an EPIC sponsorship?
How soon after acquiring a PSL Membership can I open a grant request?
How is a grant cycle claimed?
Is there a cooling period after an award?
How is the Membership Grant Pool funded?
What does a PSL Membership cost?
How many PSL Memberships can one holder hold?
Who is eligible to hold a PSL Membership?
Can a PSL Membership be resold?
Will EPIC buy my PSL Membership back?
What does EPIC charge on a resale?
When does a seller get paid?
What happens to a PSL Membership if the holder dies?
Can EPIC take my PSL Membership away?
Is my information published?
What is the Community Grant Fund?
How long does a PSL Membership last?
Can I purchase a PSL Membership right now?
Community Grants
How is Community Grant participation determined?
Can one holder claim the whole weekly grant pot?
What happens after a successful claim?
Is there a waiting period before a Community Partner can participate?
How does the grant cycle work?
Am I guaranteed approval or payment?
Is my identity as a recipient public?
Is a grant taxable?
Availability
What can I do today?
Is the secondary marketplace open?
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