Membership refunds
Refund requests within 14 days of activation are honored at the EPIC team's discretion, minus any redeemed benefits.
Community Partner participations
If a refund is issued for an existing ZIP participation, that participation is released. Refund requests within 14 days of activation are honored at the EPIC team's discretion, minus any redeemed benefits.
Grants
Grant awards, once redeemed, are non-refundable.
How to request
Contact us via the Contact page with your order number.