Policies

Operating policies for EPIC Communities. Maintained by the EPIC team.

• Terms of Service
  The rules for using EPIC Communities.
• Privacy Policy
  What we collect and how we handle it.
• Refund Policy
  When and how refunds are issued.
• PSL Membership Terms
  Versioned terms for whole-unit PSL Memberships.
• ZIP Code Eligibility
  How Primary ZIPs, declared service areas, and verified service ZIPs work.
• Community Standards
  How we expect members to behave.
• Frequently Asked Questions
  Common questions from members and partners.
• Support
  Get help from the EPIC team.
• Contact
  How to reach us.